At Olive & Lark, the safety of our customers and their little ones is of paramount importance.
We kindly request that all customers carefully read and comply with the manufacturer's instructions for the proper use of our products.
Please be aware that while we take great care in designing and producing high-quality baby memory keepsake books and toddler carriers, the ultimate responsibility for the correct and safe use of these products lies with the customer.
Before using any of our products, it is imperative to perform a thorough check to ensure they are intact and in proper working condition. In the event of any defects, damage, or irregularities, you should discontinue the use of the product immediately.
For toddler carriers, it is essential to remember that children must always be held and closely supervised by parents or caregivers while using the carrier. The carrier is designed to enhance bonding and convenience but should not replace the vigilant presence of a responsible adult.
Olive & Lark shall not be held liable for any misuse or improper handling of our products, nor for any accidents or injuries resulting from such misuse. To ensure the safety and well-being of your child, please follow the manufacturer's guidelines and use our products as intended.
If you have any questions or concerns regarding the proper use of our products, please do not hesitate to contact our customer support team.
Your child's safety and your satisfaction are our top priorities.
Thank you for choosing Olive & Lark, and for entrusting us with a small part of your precious parenting journey.